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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Guevara

May 28, 2024

5  out of  5
rating by Chris Guevara
"Just spoke to Elveeta and she was just the most helpful with the most amazing attitude, not only did she help me out with my problem but also made sure I ended the phone call being a happy client 10/10"
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Mary Horn

May 25, 2024

5  out of  5
rating by Mary Horn
"❤️BEST Insurance Agent in any state in the country. Lucky for us, she is right here in St. Louis! She has a great staff. Always helpful, friendly and professional. Honest."
We responded:
"Thank you SO much Mary! It is our pleasure to work for you! "
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P B

March 11, 2024

5  out of  5
rating by P B
"Chris was very nice and polite. She was honest with me about waiting until my credit scores were better than what they are now because a credit check will affect my score and possibly bring it down lower. I'm with Geico now and trying to get away from them."
We responded:
"PB thank you for the great review on Chris! We want you as part of the Macon State Farm family also! "
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Tyrus

December 27, 2023

5  out of  5
rating by Tyrus
"I don't use State Farm insurance on my vehicle CURRENTLY, but based on the way I was treated with respect and kindness by Elveeta Macon that will soon change. I highly recommend anyone else looking for a professional yet kind insurance agent to go here."
We responded:
"Tyrus, thank you so much! Next month we celebrate our customers with gratitude for 35 years of service. Come join our family!"
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Lynena Orr

October 27, 2023

5  out of  5
rating by Lynena Orr
"The best"
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Keeisha Pope

October 26, 2023

5  out of  5
rating by Keeisha Pope
"Keep up the good work"
We responded:
"Promise! YOU are the best part of our work, Keeisha! "
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Trudy Harris

October 26, 2023

5  out of  5
rating by Trudy Harris
"Very attentive, and patient listening to my needs and wants. Couldn’t have asked for a better agent for my family needs"
We responded:
"Trudy, thank you for the generous review! You are now part of the State Farm family!"
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Bryan Davis

October 20, 2023

5  out of  5
rating by Bryan Davis
"Timitria and the rest of the staff in the elveeta macon office are beyond nice, courteous, and professional 👍🏽 thanks again for all u have done"
We responded:
"Bryan, thank YOU so much for giving Timitria and our team 5 stars! WE ALL WORK FR YOU! "
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Snow Wayii

October 16, 2023

5  out of  5
rating by Snow Wayii
"I was assisted by Timitria and received Stellar service 10/10 for sure she’s awesome and very knowledgeable and professional"
We responded:
"Thank you SO much Snow for taking the time to give Timitria a 5 star review! Good customers are the best part of what we do! "
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Kellz

October 16, 2023

5  out of  5
rating by Kellz
"I’m DELIGHTED with the five star customer service that I received from Timitria! Right away, I could tell that she was going to be helpful from her positive greeting. She was able to listen to me, to answer all of my questions, and to assist me with navigating the website, so I could be an informed consumer. I wish we had more representatives providing this type of service. I’m so grateful that this insurance company, hires trains and promotes employees like Timitria, who are knowledgeable and willing to help when needed."
We responded:
"We are delighted to work for you, Kelli! Thank you for taking the time to write and encourage our newest team member! We are thrilled to have Timitria! "
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Diavion Harris

September 28, 2023

5  out of  5
rating by Diavion Harris
"Amazing service!!!"
We responded:
"Diavion, you made our day! Thank you for the 5 star review! We are honored to work for you! "
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Dean Harris

September 28, 2023

5  out of  5
rating by Dean Harris
"Customer service and professionalism was outstandingm"
We responded:
"Dean, thanks for our 5 star review! Customers like YOU are the best part of State Farm! "
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BDdizzy

September 28, 2023

5  out of  5
rating by BDdizzy
"Very friendly and courteous staff !! Agent timitria harris is great and very informative also. She’s been a pleasure to speak and work with"
We responded:
"BDdizzy, you're the best! We work to impress! "
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Farrell

September 28, 2023

5  out of  5
rating by Farrell
"I dealt with the agent timitria and she made my experience amazing and helped me reach a decision easily. She was very knowledgeable on the policies and also super friendly and made great suggestions for the lifestyle I live."
We responded:
"Farrell, we appreciate the 5 star review. Both Timitria and myself are happy to work for you!"
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Brandie P.

September 28, 2023

5  out of  5
rating by Brandie P.
"Very helpful and professional to all the ladies in the office especially the young lady Timitria. God bless"
We responded:
"Brandie, we appreciate your 5 star review and especially the shout out to Timitria! Thank you!"
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Darryl Thomas

June 21, 2023

5  out of  5
rating by Darryl Thomas
"Always has excellent service with nice and polite employees. Some of the best bundle rates around town"
We responded:
"Thank you so much, Darryl! We appreciate YOU as well as your business! "
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Corey McMullen

March 4, 2022

5  out of  5
rating by Corey McMullen
"I've always had great service dealing with the agents at Elveeta Macon's office. That is why I have been with State Farm for 17 years"
We responded:
"Thank you so much! We work for you!"
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E Higgins

June 17, 2021

5  out of  5
rating by E Higgins
"Ms. Elveeta Macon and her Team are truly Awesome! They are very warm, professional, thorough and responsive in their customer service delivery! I am so glad to have them on my protection Team… Thank You Team State Farm!"
We responded:
"Thank you so much E. Higgins! We appreciate YOU as a customer and friend!"
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Wendell Wallace

February 28, 2021

5  out of  5
rating by Wendell Wallace
"My long time State Farm agent retired so I transferred my policies to Elveeta Macon. I promptly received a follow up call from Office Manager Vickie who went over my existing policies. I felt very welcomed and my treatment was polite, professional and respectful. I feel relieved that I made the right choice and look forward to working with them in the future."
We responded:
"Thank you Mr. Wallace for the opportunity!"
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Paula Y

December 5, 2019

4  out of  5
rating by Paula Y
"They seem always busy"
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Lutesia Anderson

August 16, 2019

5  out of  5
rating by Lutesia Anderson
"Always professional and helpful."
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Cee Cee Carter

January 23, 2019

5  out of  5
rating by Cee Cee Carter
"A professional and courteous real estate agent who takes the time to ensure all of your insurance needs are met."
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William Brewer

September 1, 2018

3  out of  5
rating by William Brewer
"GREAT"